January 17, 2023

GGUSD Insurance Dependent Eligibility Audit

Garden Grove USD has contracted with BMI Audit Services (BMI) to perform relationship verification for dependent(s) enrolled in our medical insurance programs.  This type of audit is standard in the industry.   As you are aware, our self-funded/self-insured insurance program is designed to provide quality benefits to current and future GGUSD employees.  To ensure that we keep our records up-to-date, we ask all benefited employees to do their best to be responsible consumers and protect the GGUSD insurance program.  Your cooperation is required while we conduct this important dependent eligibility audit.

If you have a dependent enrolled in our medical plans, you will receive a personalized audit packet to the mailing address that we have on file. 

The audit packet will include the following:

  • Letter that outlines the audit process and its requirements. There will be a toll-free customer service line for BMI – please direct ALL requests for assistance to BMI Audit Services.
  • Verification form with detailed information
  • Postage paid envelope to use for document submission

Thank you in advance for your cooperation.

The Insurance Team

Please direct questions to BMI’s Customer Service Team at (877) 634-7780

Dependent Verification Flyer

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Welcome to the GGUSD Insurance Department website. The information presented here is designed to inform, educate, and serve the needs of GGUSD health plan members.

2022 Open Enrollment: October 24-November 30
If no insurance changes were desired, no action was needed. To request changes, hard copies of all required change forms, properly completed with original signature, must have been received in the Insurance Office by November 30 at 5:00 p.m.; changes are processed during December, effective January 1, 2023. After processing, employees with plan changes may expect new insurance cards in the mail at home. Also, see our links page to access cards.  For the PPO and EPO medical, as well as the Self Insured dental plan through Guardian, cards are issued in the name of the employee and may be used by any enrolled dependent. 

Since we believe that direct communication is usually best, we encourage you to first contact the numbers on your ID cards for assistance. 

Your GGUSD Benefits Specialists always welcome your calls; please bring any concerns to our attention. 

Sincerely,

GGUSD Insurance Department